Privacy Policy | Ecco Advisors

Ecco Advisor ("Ecco Advisor," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect when you visit our website or submit a request, how we use it, and the choices you have.
Information We Collect

When you use our website or submit our contact form, we may collect:

Information you give us directly: your name, email address, phone number, home ownership status, and average monthly electric bill, along with any other details you choose to share when requesting an energy plan or contacting us.
Information collected automatically: basic technical and usage data such as your IP address, browser type, device information, pages viewed, and how you arrived at our site. This is collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

Respond to your request and prepare your personalized energy plan
Contact you by phone, email, or text about your inquiry
Improve our website and services
Measure and improve the performance of our advertising

Cookies and Advertising
Our website uses cookies and similar technologies to understand how visitors use our site and to measure the effectiveness of our advertising campaigns.

We use Google Ads and related Google services to measure conversions and improve our ads. As part of this, we may use enhanced conversions, which securely send a hashed (encrypted) version of information such as your email or phone number to Google to help measure the results of our advertising. This data is hashed before it is sent and is used only for conversion measurement. For more information, see Google's Privacy Policy at https://policies.google.com/privacy.

You can control cookies through your browser settings. Disabling cookies may affect how parts of our website function.

How We Share Your Information

We do not sell your personal information. We may share your information with:

Service providers who help us operate our website, communications, and advertising (such as Google and our hosting provider, Wix)
Legal and safety purposes, when required by law or to protect our rights

Your Choices and Rights

You may request access to, correction of, or deletion of your personal information by contacting us at the details below.
You may opt out of receiving marketing communications at any time.
California residents: Under the California Consumer Privacy Act (CCPA), you have the right to request access to or deletion of your personal information and the right to opt out of the sale of your personal information. We do not sell your personal information. To exercise these rights, contact us using the information below.

Data Retention
We keep your personal information only as long as needed to respond to your request, provide our services, and meet our legal obligations.

Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect information from children.

Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent version.

Contact Us
If you have questions about this Privacy Policy or your information, contact us:
Phone: 602-834-4030 | Email: info@eccoadvisor.com